Privacy Policy

We may collect information that you provide directly to us as well as certain information generated when you interact with our website.

Personal Information: Your name, email address, telephone number, billing address, shipping address, and other information you voluntarily provide when creating an account, completing an order, or contacting Fern Aminos.

Transaction Information: Compounds or other products ordered, transaction amounts, payment method details, promotional activity, order history, delivery information, and related transaction records.

Account Information: Username, securely maintained authentication information, saved addresses, account preferences, pricing eligibility, and applicable account activity.

Technical Information: Internet Protocol address, browser type, device information, operating system, referral source, pages viewed, session activity, and comparable website-use information.

Cookies & Similar Technologies: Cookies, pixels, session technologies, and comparable tools may be used to maintain essential website functionality, remember preferences, support security, and understand website performance.

Transactions may be processed through secure third-party payment providers. Fern Aminos does not directly store complete credit-card or bank-account numbers on its website servers.

Payment providers may collect and process information necessary to authorize and complete transactions in accordance with their own privacy policies, security requirements, and contractual obligations.

We may also use transaction-verification, fraud-prevention, security, and risk-management technologies to protect customers, Fern Aminos, and the integrity of the Site.

Information collected through the Site may be used to:

• Process, verify, fulfill, and manage orders.
• Provide order confirmations, shipping updates, and transaction-related communications.
• Create, maintain, and administer customer accounts.
• Apply eligible account-based pricing or customer account permissions where applicable.
• Respond to questions, support requests, and other customer communications.
• Operate, maintain, secure, and improve the Site.
• Detect fraudulent, unauthorized, abusive, or potentially harmful activity.
• Maintain legal, accounting, regulatory, tax, and administrative records.
• Send informational or marketing communications where you have chosen to receive them.

Fern Aminos does not sell or rent personal information. Information may be shared when reasonably necessary to operate our business or satisfy legal obligations.

Service Providers: This may include payment processors, fulfillment partners, shipping carriers, website hosting providers, email platforms, analytics services, technology vendors, and security providers.

Legal Requirements: Information may be disclosed where required by applicable law, regulation, subpoena, court order, governmental request, or another valid legal process.

Protection of Fern Aminos and Others: Information may be used or disclosed where reasonably necessary to prevent fraud, enforce our policies, protect our Site, or protect the rights, property, or safety of Fern Aminos, its customers, and its service providers.

Depending on your location and applicable law, you may have certain rights relating to personal information maintained about you.

• Request access to eligible personal information maintained about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of eligible information, subject to legal and recordkeeping requirements.
• Opt out of promotional email communications using the unsubscribe option included in applicable messages.
• Request additional information concerning how personal information is processed where required by applicable law.

We may request reasonable verification of your identity before completing certain privacy-related requests.

Fern Aminos uses reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include encrypted website communications, controlled administrative access, reputable hosting infrastructure, secure customer account controls, fraud-prevention measures, and secure third-party payment processing.

No method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, absolute security cannot be guaranteed.

Cookies and related technologies may be used to:

• Maintain secure website and account sessions.
• Remember cart, browsing, and account preferences.
• Analyze website traffic and interaction.
• Improve navigation, usability, and site performance.
• Support fraud-prevention and website-security functions.

You may be able to control or restrict certain cookies through your browser settings. Disabling essential cookies may cause portions of the Site, including account, cart, checkout, or age-verification functionality, to operate incorrectly.

The Fern Aminos Site is intended solely for individuals who are 21 years of age or older. Access to product and pricing information may require confirmation of applicable age and Research Use Only requirements.

We do not knowingly solicit or collect personal information from individuals under the age of 21. If you believe that an individual under 21 has submitted personal information through the Site, please contact us so the matter can be reviewed.

We may retain personal information for as long as reasonably necessary to complete transactions, administer accounts, provide customer support, prevent fraud, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, tax, regulatory, and recordkeeping obligations.

Information no longer reasonably required may be deleted, anonymized, or securely retained where continued storage is required or permitted by law.

The Fern Aminos Site may rely on independent third-party providers for payment processing, website hosting, order fulfillment, communications, analytics, security, shipping, and other operational services.

These providers operate according to their own policies and practices. Fern Aminos is not responsible for the privacy practices, security practices, or content of independent third-party websites or services.

We may revise this Privacy Policy periodically to reflect changes to our services, technologies, operating practices, or applicable legal requirements.

Revised versions will be published on this page with an updated effective date. Continued use of the Site after an updated Privacy Policy becomes effective constitutes acknowledgement of the revised Policy to the extent permitted by applicable law.